Exchange Conditions

• Items must be unused, unwashed, undamaged, and in their original packaging.
• All original tags must be attached at the time of return.
• Exchanges only. No cash refunds. You can exchange for a different size, color, or item of equal value. Price difference applies for higher-value items.
• Sale and discounted items are final and cannot be exchanged.

Shipping Charges

• Customer covers the return courier charges.
• We cover the shipping cost for sending you the exchanged item.
• If you receive a damaged, defective, or incorrect item, we cover shipping both ways and prioritize your exchange.

Quality Check

Exchange requests may be declined if items don’t meet our hygiene or quality standards. This includes perfume odor, stains, makeup marks, or altered or removed tags.

How to Request an Exchange

Email us at info@minefits.com or WhatsApp/call 0315 8034134 within 7 days of delivery with your order number and photos of the item.

Processing Time

Once we receive and inspect your returned item, your exchange will be processed within 3 to 4 weeks.